Can I have an exchange?

We offer exchanges in France, Belgium, Luxembourg, and Spain, either for another size or a different model. 

In case of a price difference: 

• If the new item is more expensive, you can pay the difference directly when submitting your request. 

• If the new item is cheaper, the difference will be refunded once your return is validated. 

To start the process, simply select “Exchange” when submitting your online return request. 

Start my exchange request 

For all other countries, we proceed with a refund : you can then place a new order.