Secure payment


At Vanessa Wu, your paymentis 100% secure. All your data is protected by an encrypted server: it is transmitted directly to the payment provider you select, without us ever having access to it.

Accepted Payment Methods 

- Credit card: CB, Visa, Mastercard, American Express, Apple Pay 

- Bancontact (Belgium only) 

- PayPal 

- 3 installment payment free of charge, or deferred payment within 15 days via Alma 

 

Transaction Security 

Our transactions are managed by trusted providers known for their reliability: PayPlug (credit card, Bancontact), PayPal, Stripe, and Alma (installment or deferred payments). 

All operations are: 

- Encrypted with a next-generation SSL certificate 

- Protected by the HTTPS protocol, ensuring data confidentiality 

- Compliant with the European DSP2 directive, requiring two-factor authentication (SMS code, fingerprint, facial recognition, etc.) for enhanced security 

We never have access to your banking data. 


Standards
Payments comply with PCI DSS standards, the international benchmark for banking data security.

Devices
Pay with confidence from any device: computer, mobile, or tablet.

Certification
Our providers are certified and regularly audited to ensure the highest level of protection.


Pay in 3 Installments or Within 15 Days (via Alma) 

 

Conditions: 

- Reside in France, Belgium, Luxembourg, Spain, Portugal, Germany, the Netherlands, or Austria 

- Cart value from €50 to €2,000 

 

How it works: 

1. Select the option “Alma – Pay in 3 installments” or “Alma – Pay in 15 days” at checkout 

2. Enter your personal and banking details on Alma’s secure page 

3. Review the summary before confirming your payment: 

   - 3 installments free of charge: 1st payment immediately, then at D+30 and D+60 

   - 15 day payment: no debit before the indicated date 

To validate your order, please wait for the automatic redirection back to our e-shop after completing the payment. 

 

Why do you need to provide your details to Alma? 

Alma uses your information to: 

- Check your solvency in real time 

- Prevent fraud risks 

- Support you throughout the payment process 

Your personal data (name, e-mail, phone number) is never used for commercial purposes. Moreover, it does not include any banking ID or password.